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Who we are

Openreach is made up of four parts – service delivery, fibre and network delivery, strategic infrastructure development, and headquarters.

We’re proud of what we do. Our people are hugely experienced, resourceful and innovative. They tackle complicated engineering problems – from coordinating works with councils, highways agencies, energy suppliers and landowners, to installing and maintaining the complex kit that provides ultrafast broadband services. They’ll go the extra mile and tackle any challenge to build a better, faster and more affordable network that helps our customers stay connected.

Our fibre and network delivery team build network right across the UK – under roads in busy city streets, across running waters in Welsh valleys and over mountains in the Scottish highlands – they’re everywhere.

And they build and maintain network for everyone… families, schools, villages, towns, hospitals, cities, stadiums, communications providers, small businesses, big businesses, bigger businesses. They connect people – whoever they are and wherever they are.

In detail

The team of around 10,500 people are fuelled by almost 250,000 years’ experience in delivering for customers.

They’re here to build a large-scale Fibre to the Premises (FTTP) network for the UK… and that all starts with plans to build to three million premises by the end of 2020.

We want to create a legacy that sets our country’s digital economy up for years to come by increasing our FTTP network to ten million premises by the mid-2020s – and truly drive Britain’s digital revolution.


There are around 1,500 people in our headquarters. They include the executive management team, strategy, finance, legal, regulatory affairs, human resources, corporate affairs, customer, commercial and propositions as well as our chief engineer and chief technology and information officer.

These four units are currently part of Openreach trading through British Telecommunications plc, registered office 81 Newgate Street, London EC1A 7AJ, registered in England and Wales No. 1800000.

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