employment 4 students - The UK's most visited student jobsite


300 New Call Centre Jobs At British Gas

23 Jul 2014

300 New Call Centre Jobs At British Gas

British Gas has announced 300 new call centre jobs for various regions of the UK. Over half of the new customer service roles at British Gas will be located in Wales and Scotland with the balance of vacancies being spread between parts of England.

Just under a third of the new British Gas jobs will be Welsh vacancies, with the energy giant creating around 90 full or part time jobs in Cardiff. A further 80 or so call centre jobs will be created by British Gas in Scotland, with 60 vacancies in Edinburgh, and 20 at Uddingston in South Lanarkshire.

The other 130 customer service jobs will be split between British Gas contact centres in Manchester, Leeds, Leicester, Stockport and Oldbury.

British Gas customer services director, Kevin Roxburgh, said that the 300 new contact centre jobs showed how strong the company’s commitment to customer services is, stressing that the energy firm will be making sure that the roles are filled with quality staff so that ‘the right people are always on hand with the knowledge and expertise to help.’

“These frontline roles are critical to delivering the service our customers expect, helping customers with everything from bills and boiler breakdowns to engineer visits and energy efficiency. Our contact centres are vital to the running of our company. They're the main point where we're in touch directly with customers, so it's important we get it right,” said Mr Roxburgh.

British Gas is owned by parent company Centrica and provides full and part time jobs for over 25,000 people in the UK. The current recruitment drive is part of an initiative to improve the quality of its customer service functions across the nation, so the firm will provide full training to all new recruits before they start answering calls to the public.

We advertise a number of call centre jobs throughout the year and throughout the UK on the e4s student jobs website. For all other sorts of flexible and part time jobs all over England, Scotland, Wales and Northern Ireland you can check the latest vacancies now from our central Part Time Student Jobs page.

Find your perfect job now!

Register now to let employers find you and be notified about the latest relevant jobs