What are the main duties involved for events jobs such as conference and banqueting jobs?
Conferences and banquets are more than just catering jobs where you serve food to those who attend. These types of events mean you will be doing catering and hospitality jobs and your duties will vary throughout the day. Entry level catering and hospitality jobs for conferences and banquets can have different titles such as ‘banqueting porter’ or ‘operations assistant,’ but for most conference and banqueting jobs, duties will typically involve:
Setting up meeting rooms and / or dining areas
Obviously, this is done before the guests arrive and depending on the number of people attending, different room layouts and different table settings will be necessary. Conference and banqueting venues need to comply with health and safety regulations so this will affect how room layouts take shape.
Keeping the banqueting area clean and tidy
For conference and banqueting jobs, depending on the company and the type of venue, this could be part of catering assistant jobs or part of cleaning jobs in the area of facilities management. Catering staff, however, should always be prepared to keep work areas clean.
Giving a warm welcome and an exceptional hospitality experience
Banquets and conferences are often important events for those attending. Events jobs such as this may require you to meet and greet as well as waiting on tables. And of course, depending on the reason for the conference or banquet, you will speaking with customers in an appropriate tone as you serve them.
Answering guest queries
Conference and banqueting jobs in events may require you to know a little about the venue you are working in as well as the timetable of events for the banquet or conference. This means if guests have any questions, you will be able to answer them in a professional manner.
Have a knowledge of the menu and any changes
At conferences and banquets, guests are usually aware in advance about what will be on the menu for their meal. They may even be given an order of events for the day. Events jobs at these types of events mean you need to be aware of any changes to the order or changes to the menu so that you can inform guests and make sure everyone knows what is happening.
Be able to wear different ‘hats’
Conference and banqueting jobs can be different to other events jobs in that you may have to be ‘different people’ at different times of day. Depending on the type of event and the size of the venue, sometimes, you might be a banqueting porter, setting up the room and laying tables. Sometimes you will be doing waiter and waitressing jobs, serving food and clearing pots and pans. Later, you could be doing cleaning jobs, clearing the banqueting area and then, depending on the type of event or conference, you could be working behind the bar doing bar jobs or glass collecting.
Kitchen assistant jobs
Catering assistant jobs where you are working behind the scenes in the kitchens throws up different demands because you need to be organised in preparing and serving many meals, all at once, so that guests can eat at the same time.
Be prepared to work a long day
Yes, events jobs like this are lots of fun but when you are working at conferences and banquets, because your duties are so varied, you need to be prepared to work a long day. A wedding banquet for example is likely to go from morning or early afternoon, right through until last orders at the bar.
Smart appearance
Of course, it goes without saying, whether it’s bar jobs, waiting on tables, other catering jobs or cleaning jobs, conference and banqueting work requires you to have impeccable appearance.