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Skyscanner Owner Ctrip To Create 200 Call Centre Jobs In Edinburgh

19 Sep 2017

Skyscanner Owner Ctrip To Create 200 Call Centre Jobs In Edinburgh

Ctrip.com, the Chinese owner of flight search website Skyscanner, has announced plans for new offices in Scotland in a move which will create around 200 call centre jobs in Edinburgh.

Set to open in Edinburgh next year, the firm will start recruitment for all of the new call centre vacancies later in 2017.

Ctrip is the biggest travel website in China but this will be the first time that the company will have opened offices in another country.

Ctrip bought Skyscanner, a Scottish company at the time, for £1.4 billion last December but allowed the metasearch business to continue operations independently and with the same management team in place.

Welcoming the move into the city, managing director of Scottish Development International, Paul Lewis, said: “We are delighted Ctrip has chosen Edinburgh for its first call centre outside China. The company joins many international investors which recognise the strength of our skills base, competitive business environment and effective support network.”

“We look forward to working with Ctrip to help deliver this significant investment and new jobs for Scotland,” added Mr Lewis.

Praising the talent pool of Scotland, director of Ctrip, Coley Dale said: “Ctrip’s leadership team has visited Edinburgh several times since the acquisition of Skyscanner at the end of last year. It is clear to us that there is considerable talent in Scotland and the city makes an ideal base for Ctrip to open a dedicated call centre.”

“While Chinese travellers continue to be the focus for Ctrip, we’re step by step investing in our services across the world. We’re excited to be building roots here in Edinburgh and will be recruiting at scale for our new office,” promised Mr Dale.

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