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Senior Solutions Engineer – Internet Technologies

Spectrum IT Recruitment
Pay: On application
Internship Type:
Length of Scheme: Unknown
Deadline date: Unknown
Location: London London United Kingdom
Category: Internship
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work
Job reference: E05102442
Engineering 2022-06-11 2022-07-08

Job Description

Senior Technical Solutions Engineer – Internet Technologies London hybrid remote working, near Bank £55,000 to £70,000 + generous benefitsWe are working with a global market leader in Content Delivery Networks to find a talented Technical Solutions Support Engineer tasked with managing global customers and troubleshooting technical queries. The company is growing their UK operation expanding on their success in Asia and the US, now is a great time to join the business with great opportunity for future progression and career development.Reporting to the Head of Support, the successful candidate will be an important part of the Technical Solutions team providing high quality customer support to customers across EMEA. Working closely with the sales team acting as a key technical contact to their strategic customers, to proactively analyse and solve technical issues. Also evaluating customer needs to suggest upgrades and additional features and working with the relevant parties to manage customer outage issues.Key Skills:Experience in Internet technologies (TCP/IP, DNS, HTTP/HTTPS, HTTP Header, SSL/TLS/QUIC, etc.), including an understanding of CDN, Enterprise Applications and Mobile technologiesExperience working with security technologies (IDS, IPS, VPN)Troubleshooting – an ability to work with customers, explore and investigate technical queries and provide real-time solutions to delight the customer!A High degree of organization, attention to detail and an ability to multitask.Excellent verbal and written communication skills Useful Skills: Bachelor’s degree in engineering, computer science or a related technical field.Experience within a client facing environment i.e., Consulting, professional Services, or other technical field support.Strong team building and leadership skillsAny additional languages are highly beneficial; Spanish, German, French, Italian etcThis vacancy is being managed by Aaron Kerr at Spectrum IT Recruitment. To apply, either hit the apply button to submit your CV or contact Aaron via email .uk for more information.

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