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Customer Service Advisor Outbound TeleBDE3

Hyphen - Cosine logo
Pay: See description for details
Job Type: Sales/Retail
Location: Thame Thame, United Kingdom, OX9 United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E05087362
Retail 2022-05-28 2022-05-28

Job Description

Are you looking for a new opportunity where you can use your account management experience, as well as giving training and support to your clients? This is a fixed term role,  home based working.

Cosine, award winning field marketing agency is working with a leading provider of parcel delivery services worldwide. We are looking for an account manager to ensure that service support is provided, as well as training support being given to clients by telephone or using other options such as facetime or Skype. As an account manager your communication with customers is vital to ensure that you build long term relationships with your clients. £23452.00 + £2k bonus (pro rata)

Ideal location: Thame, United Kingdom, OX9
This is a home based role but some travel to clients required

You will ideally be a driver as you may need to attend off-site training, conferences and visit team members in the field as required.

What you will be doing:
Building strong telephone relationships with customers in independent and symbol stores as well as pharmacies to grow the brand.
Understanding customers needs in order to develop their potential
Planning and organising your diary to ensure that you meet your daily call rate
Providing account management, support and customer service to clients

To be successful in role you need to:
Be driven to succeed
Have excellent communication skills
Have proven telephone account management experience
Be motivated and committed
Be innovative and prepared to challenge status quo
Have experience of working to tight deadlines and under pressure
Have excellent word/excel knowledge, ability to report using both Laptop/tablet

Remuneration
£23452.00 per annum + £2,000k bonus, 28 days holiday pro rata.

If you are looking for a great opportunity to work in account management this is the role for you.

Cosine is a gold investor in people and an equal opportunities employer.

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