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Trainee Domestic Appliance Field Service Engineer

Pay: £ 21000.00 - £ 22000.00 Per Annum
Location: Colchester Colchester United Kingdom
Category: Entry Level
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work, Weekend Work
Job reference: E05009124
Engineering 2022-03-28 2022-08-13

Job Description

Do you have a strong interest for electromechanics? Are you fascinated with repairing, servicing and see how things work? Would you love to work for a market leader within the white goods industry as a Field Service Engineer?The Concept Academy are hiring Trainee Engineers to join a market leader of large domestic appliances such as washing machines, refrigerators, dishwashers, cookers & tumble dryers.Who are we looking for?We are seeking keen individuals with a willingness to learn that would love to get hands on within a new industry. You will have a passion within electromechanicals with basic experience also being advantageous. Other qualifying areas or experience that may be considered are ; vehicle maintenance, coffee machines, vending machines, ticket machines, parking machines, washing machines, tumble dryers, dishwashers, microwaves fridges etc.It is important that you are able to demonstrate;Fantastic customer service skillsEnergetic, driven & great attention to detailEagerness to learnProblem solving in difficult situationsGood oral and written communication skillsLong term goal to be trained as a competent engineer Our training academyFully comprehensive training including classroom, workshop and theoryFirst training course is a 3 - 4 week training course at client Head Office in Peterborough then a further 2 weeks shadowing a Senior Engineer within the field.This would require you to stay overnight within the week and go home on weekends during trainingLife after trainingYou have completed your 4 week training, you have a shiny new van, tools and parts all loaded, you're ready to go … so what's next?Service repair and maintenance within domestic settings on a range of domestic appliancesMonitor and maintain adequate stock levelsCompleting service calls via PDAMonthly one to ones with Regional Supervisor & Team quarterly meetingsOngoing training and skill set monitoringAiming for first time fix rateDay to day updates via Coordination TeamThis role is field based and you will be covering around your home location What's on offer?£21,000 per annum£1,000 salary increase after 6 monthsOpportunity to earn commission Van & fuel cardComprehensive training courses direct from manufacturer followed by 2 week shadowing on the field.20 days holiday + bank holidaysPayable through an umbrella companyQuarterly engineer reward schemeAccess to PerkboxThis is an ongoing training contract & you will have the opportunity to be made permanent (based on performance)Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided The EssentialsStrong interest in an engineering disciplineFull UK Driving LicenseRight to work in the UKAppropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) is essentialGood written & excellent verbal communication skills across all levelsGood time management and organisation skillsHappy to stay away from home when training at Head Office.Confident using Android devicesWhat is the interview process?Initial telephone screening to discuss background, training academy & the roleVideo call with Service Delivery Coordinator competency based / technical questionsFace to face / video interview with Service Delivery ManagerThis would be a fantastic role for a trainee who wants to become a field service engineer and learn a new industry. For more information please see - We are recruiting heavily over the next year, so if you don't see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest.

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