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Travel Specialist Intern

Absolute Escapes
Pay: On application
Internship Type:
Length of Scheme: Unknown
Deadline date: Unknown
Location: Edinburgh Edinburgh United Kingdom
Category: Internship
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work
Job reference: E04911243
Travel/Tourism 2022-01-12 2022-02-05

Job Description

Who Are We?Established in Edinburgh in 2004, Absolute Escapes is an award-winning specialist in self-guided walking holidays and tailor-made travel in the UK & Ireland. Our first-hand knowledge and meticulous attention to detail is key to exceeding the expectations of our clients from around the world. By listening carefully to our clients’ requirements and planning fabulous itineraries where the logistics work, we allow people to hold onto their spirit of adventure - no matter how busy their lives have become.We’re never so lost in logistics that we forget that our holidays allow people to spend precious time reconnecting with nature, with each other, and rejuvenating. Each holiday we book is as individual as the person it is created for.Job descriptionAs part of our continued growth plans, we are seeking to recruit an enthusiastic and professional individual who is passionate about travel and the outdoors to join our team as a Travel Specialist. This position is for a 6 month period and would suit a recent graduate looking to gain some experience in an exciting and fast-paced industry. There is the possibility that this will develop into a permanent position.The role will play an integral part in delivering all aspects of the walking holidays and tailor-made tours that we provide for our UK and international clients. You will be highly organised with excellent attention to detail and people skills as you will be working with a wide range of partners and suppliers in the tourism industry.You will be involved in every aspect of the business and will assist in exceeding our customers’ expectations and in the future success of Absolute Escapes. This role would suit someone with a keen interest in travel and the outdoors, as well as a good knowledge of the UK as a tourism destination, and who is looking to develop a career in the industry.LocationWhile this is an office based role, there is the opportunity to combine this with home working for 40% of your working hours. Absolute Escapes office is located in the heart of Edinburgh at Dovecot Studios, 10 Infirmary Street, Edinburgh, EH1 1LT.Duties and Responsibilities- Preparing customer quotations and managing the entire experience from enquiry through to post holiday follow-up- Building rapport with suppliers and clients from around the world- Making reservations with accommodation, transport and other service providers- Ensure bookings are efficiently processed and client requests are met- Supporting clients with any issues or amendments that arise before, during and after their holiday- Being actively involved in new product development- Providing support to all business and office functionsSkills, Knowledge and Experience- A genuine passion for travel, walking and the outdoors, and knowledge of the UK as a tourism destination- Outstanding written and verbal communication skills with an ability to deal clearly and professionally by telephone and email- Excellent organisation skills and attention to detail is essential- A strong commitment to excellent customer service and exceeding expectations- A real people person who thrives on interacting with a variety of people and enjoys working as part of an energetic and enthusiastic team- Excellent selling and negotiation skills- A high level of motivation and a strong work ethic with the ability to work on your own initiative, within a small entrepreneurial business- Problem-solving skills and an ability to think outside the box- Excellent computer skills required including fluency in MS Word, Excel and Google Workspace- Ideally educated to degree level. Although a degree is not essential, an excellent command of both written and spoken English and strong numerical skills are requiredHours- Monday to Friday- 09.00 – 17.00 (or 10.00 - 18.00 on an occasional basis)- 40 hours per week with 1 hour for lunchStart DateThe closing date for applications is the 28th January 2022, and we expect the successful candidate to start in February.Why Work For Us? - Starting salary of £18,000pa- Enrolment in the Company’s Pension Scheme- 20 days annual holiday, increasing to 23 days after 3 years service and 25 days after 5 years service- 8 public holidays- Flexible working hours and culture including a blend of office and home-based- Employee discounts with many of our suppliers including car hire, ferries, Rabbie's Tours, Jacobite Steam Train, Scotch Whisky Experience, Cotswold Outdoors and Tiso- Fresh fruit deliveries- Join company volunteering days such as tree planting in the Scottish Borders for the John Muir Trust- Regular team meetings as well as learning and development opportunities- Opportunity to progress your career within the companyHow to ApplyPlease send a copy of your CV and a cover letter explaining why you would be an asset to our team AND describing your favourite place in the UK:Andy Gabe, Absolute Escapes Ltd, Dovecot Studios, 10 Infirmary Street, Edinburgh, EH1 1LTEmail:  

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