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Product Support Intern

CNH Industrial
Pay: Competitive
Internship Type:
Length of Scheme: Unknown
Deadline date: Unknown
Location: United Kingdom united kingdom United Kingdom
Category: Internship
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work
Job reference: E04908670
Telecommunications 2022-01-09 2022-01-26

Job Description

Who are we?Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.CNH industrial are a world leader in the agricultural and construction equipment businesses. With more than 63,000 employees, 64 plants and 49 R&D centres in developed and emerging countries, CNH industrial is a multinational leader in the capital goods industry. At the heart of CNHI is the agricultural segment, consisting of two substantial brands, New Holland and Case IH. Based at the Basildon New Holland manufacturing facility, CNHI employs the largest agricultural aftermarket solutions division (AMS) in the UK, providing global aftermarket and brand service support to customers. AMS works very closely with the production facility in the UK allowing rapid field feedback and insights into both the manufacturing and quality processes.You will be working with a team of highly skilled and motivated technical product specialists, who answer technical questions submitted by UK & Ireland Case IH and New Holland dealers through are ASIST tool. In addition, we have field service technicians who work closely with the product specialist, travelling to dealers diagnosing and repairing machines where the dealer requires on site assistance. Our technical training team are constantly developing the network, creating exciting new material to deliver across multiple electronic platforms.What are we looking for?There is an exciting opportunity to join the after sales team on a yearlong internship, we are looking for an enthusiastic student with a keen interest in land-based engineering.The successful candidate will:Assist with dealer development of connected units including, Telematics, Dealer and Customer Portal’s.Help conduct and edit media material to develop the dealer network.Conduct on site testing of tractors, investigating and replicating faults found by dealers, then reporting finding to the relevant product specialists.Validate and feedback any development on all connectivity platforms.Support fleet/remote monitoring in order to reduce vehicle downtime.Competencies and key behaviours:Strong IT skills are essential with the ability to develop high quality media material.An understanding of agriculture is beneficial, a keen interest in machines is essential.Strong team spirit and ability to develop and work within a collaborative and supportive culture.The motivation to learn quickly and develop on existing knowledge.Good communication skills.How to apply? If you are an effective communicator with a “can-do” attitude, are proud of your problem-solving skills and you share our passion for machines, our brands and success … congratulations, we want to hear from you!

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