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Administration and Customer Service Apprentices

Pay: Competitive
Location: Aldershot Aldershot United Kingdom
Category: Entry Level
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work
Job reference: E04877303
Customer Service/Call Centre 2021-12-29 2022-03-28

Job Description

OverviewWe are one of the biggest employers in Aldershot and we are now seeking motivated, customer service driven apprentices to join our Aldershot location as office based Administrators. If you are enthusiastic, eager to learn and a great communicator this could be the opportunity for you. You will be provided with all the training and support you’ll need to make a difference, be a success and forge a future career within our global business.You will undertake a Diploma in Business Administration (Level 2/3) during this one year opportunity. We are a company that really does reward hard work and if you perform within this period you will have the opportunity to interview for a permanent position at the end of the apprenticeship.For more information, check out Vanessa's Story and lots of other great stories on our website to see why apprenticeships with Enterprise are the place to be! We cover 90 countries and boast a fleet of more than 1.7 million vehicles. For our 100,000 colleagues, this means going the extra mile to keep everything running smoothly every day. Something you might not know is that we’re a family-run business, meaning people are at the heart of how we think and what we do. As a part of that people-focused approach, we’re also doing more for diversity, which is why we’re proud to say that we’ve been awarded Top Employer for Women 16 years in a row!Core InformationSalary - £16,500 per annum, paid monthlyHours - Monday - Friday 8-5 with 1 hour for lunch Location - Aldershot, HampshireApprenticeship Level - Intermediate Level ApprenticeshipDuration - 12-18 months Benefits - Fun & friendly working environment, discount with local businesses, winning wardrobe vouchers at discounted rates, NUS discount ! ResponsibilitiesResponsibilites for this role will include, but will not be limited to: Providing administrative support to your team, departments and branches Providing exceptional customer service via the telephone, in person and via written communicationUpdating internal databases and systems with a commitment to attention to detail Building internal and external relationships and communicating on a variety of levelsWorking as part of a teamThere are roles in a number of teams so we can match your abilities to the team you would be most suited dependent on your skills. Please register your interest and full job specifications will be provided for individual teams on successful application screening.QualificationsThe right candidate will be able to demonstrate the following skills: Excellent communication skillsSelf motivatedCustomer focusedGood attention to detailStrong knowledge of Microsoft Excel, Word and OutlookDesire to progress within a team orientated environmentGood organisational skillsMaths and English GCSE or equivalent at grade C or above is desirable but not essential Additional InformationRegardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.Please let us know about any accommodations you may need to participate in our recruitment process.Aldershot has great transportation links to other areas in Hampshire and Surrey such as: Farnborough, Farnham, Camberley, Fleet, Basingstoke, Guildford and Woking.Please note that due to the nature of the role, successful applicants will require a security check which involves Financial Probity and Basic Criminality.

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