Job Description
The Vehicle Sales Advisor role varies slightly by the employer, based upon the specific needs of the location. The below explanation is therefore a guide to support you in understanding what the role might entail.
Vehicle Sales Advisors, executives, or vehicle salespeople are responsible for selling new and used vehicles. Duties may vary depending on the type and size of the organisation.
Duties for this site are:
- Managing sales and stock preparations day-to-day
- Visual merchandising on the site every day
- Digital merchandising – videos and photos for the website
- Helping with customer enquiries
- Supporting colleagues with the sales process
Other duties may include:
• Greeting customers, discussing their needs and advising them on the most suitable vehicle
• Arranging test drives
• Negotiating sale and trade-in prices
• Working out finance arrangements and packages, which may include organising registration plates, road tax, and delivery of vehicles
• Highlighting any additional products relevant to the customer
• Processing orders and completing relevant paperwork, which may include carrying out stock checks using manufacturers’ databases
• Updating customers on the progress of orders and contacting potential customers to update them about new vehicles and deals
• Updating stock lists
• Managing advertising and updating the website
• Keeping the forecourt and cars clean and tidy
• Providing potential customers with relevant literature and information
• Inspecting vehicles pre-and post-sale
In larger organisations you may work as part of a team, specialising in one aspect of selling. In smaller organisations you may be responsible for all aspects of vehicle sales.
Personal Qualities :
- Willingness to learn
- Team working/working with others
- Motivation for the role/automotive and engineering interest
- Personal responsibility and career ownership
- Problem-solving
Skills Required :
- Customer focused
- Excellent communication and listening skills
- Problem solver and have attention to detail
- Practical
- Be very safety conscious
- Be patient and well organised
- Comfortable with the use of up to date information technology
- The ability to work as part of a team, supporting a number of colleagues
Future Prospects :
There are lots of opportunities to develop your career within our expanding business. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
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