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NCS Team Leader - Dorset

Pay: Daily non-residential rate: £76.5
Job Type: Activity staff/Resort Rep, Sports Instructor/Coach,....
Location: Dorset Dorset United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor & Outdoor , Daytime Work, Weekend Work
Job reference: E04641719
Education, Sports 2021-09-21 2021-12-21

Job Description

Twin employs around 100 full-time and seasonal staff across the UK who share a commitment to changing lives by providing high quality services to people from the UK and abroad. These services include education, training programmes, work placements, employment and volunteer opportunities, which are all designed to help people achieve their personal and professional goals.

Our mission is to help people realise their full potential through life enhancing experiences.

2021 NCS Programme

NCS (National Citizen Service) is a government-backed initiative with a mission to equip 15-17 year olds with the confidence, skills and support they need to make a real difference in their communities. The aim is to encourage young people from different backgrounds to mix through a local, community-based programme. 

Twin offers a fixed-term contract and aims to provide longer employment consisting of a few waves. This is however, subject to the performance on the programme and young people numbers. For more details about our programme please click here.

Locations: London / Dorset

Salary: Daily non-residential rate: £76.5

About the role

Come and work for Twin, a delivery partner of NCS, and become a role model for a team of 15-17 year olds throughout our youth and community programme.

Team Leaders lead a group of up to 16 young people through non-residential NCS (National Citizen Service) programme or NCS School Support, ensuring the safety and pastoral needs of your team are met. Prepare and deliver inclusive and engaging sessions throughout the programme and (on NCS programmes) support your team in devising a successful community project. Act as a role model, enthusiastically taking on challenges and supporting your team to do the same. Team Leaders should be passionate about young people and making a difference in their lives.

Key Responsibilities

  • Manage Teams of up to 16 young people and maintain high level of engagement
  • Support and work closely with the Assistant Team Leader and Support Worker where suitable
  • Ensure all Health and Safety and safeguarding principles are adhered to
  • Effectively manage and resolve unacceptable behaviour and conduct
  • Plan and deliver sessions either face-to-face or via virtual means (if necessary) with the support of your Assistant Team Leader.
  • Plan and deliver sessions to your team of young people, either face-to-face or via virtual means (if necessary) and ensure young people are engaging in activities by adapting session plans to individuals with the support of your Assistant Team Leader

  • Adhere to and actively ensure all policies and procedures are followed, and manage individuals who may not be following these, especially regarding safeguarding, consent, confidentiality, information sharing and data storage

  • Manage any incidents as they occur, ensuring the safety of others and reporting all incidents to the Wave Leader, completing any necessary documentation

  • Set and maintain appropriate professional boundaries with young people in your care, and maintain adequate levels of participant discipline

  • Represent NCS goals and values effectively with stakeholders (such as partnering charities).

  • Supervise participants during breaks, meal and free times

  • Attend staff meetings and training events, and complete NCS online modules as required.

  • Undertake all programme administration duties as required

  • Any other duties as required by the role

  • The above is not an exhaustive list of duties and you will be required to undertake such tasks as may reasonably be expected within the scope of this post

Skills and Experience


  • Ability to see the big picture
  • Flexible, enthusiastic and proactive approach to the job
  • Confidence in delivering activities, workshops and reflection to Young People
  • Excellent communication and problem solving skills
  • Good decision making ability
  • Good time-management and organisation skills
  • Committed to continuous personal and organisational development
  • Creative and energetic
  • Ability to work within a team and on your own initiative.


  • Previous experience of working with young people, either in a voluntary/paid/family capacity
  • Previous experience of NCS provision
  • Experience and/or knowledge of online delivery
  • A clean driving license and access to a vehicle (Dorset Only)

This role is perfect for a highly motivated and enthusiastic self-starter, looking to gain invaluable youth work and leadership experience.

This role is perfect for an experienced professional with a background in the education or youth work sector.

In light of Covid-19 Interviews may be undertaken via Microsoft Teams. Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being scheduled.

We regret that unsuccessful candidates will not be contacted.

Please Note: The successful candidate must be able to work in the UK.

Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Successful applicants will be required to undertake an enhanced disclosure via the DBS, where appropriate.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Note: You have to be 18 years old after 1st June 2021 before you can apply to work on the NCS programme.

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