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Graduate Solutions Executive/Case Handler - exciting progression

The Graduate
Pay: On Application
Location: Northampton Northamptonshire United Kingdom
Category: Graduate
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time , Daytime Work
Job reference: E04613854
Construction/Maintenance Services/Trades 2021-09-13 2021-10-08

Job Description

This National client sits between the insurance and construction sectors, passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.

With roots firmly in the construction sector, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. Take a look at their capability and you will see they are willing to venture into more niche projects as well as everyday repairs and construction schemes. Whatever they do, customer service, brand protection and delivery lie at the heart.

OVERVIEW:

Our client is looking to recruit two high calibre, commercially aware and professional graduates with excellent communication looking to establish a permanent career within the firm. The two opportunities sit within the Building Solutions Division or the intervention Case Handling Division.

Intervention Division:

You will deal with a variety of clients regarding their cases, ensuring you receive the full information and provide advice and information to your clients on the process involved. These cases require you to pull together detailed information to ensure full facts are gathered for you to act on.

You will be responsible for processing the information on the internal systems and analysing the information provided. The role will involve speaking and negotiating with clients in order to agree a swift settlement.

If you are looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is a role to be considered. Support to study professionl qualifications.

Building Solutions:

Duties will involve the following:

Ensuring you have the full facts on each project/repair that needs completing prior to communicating externally.

Communicating via telephone and e mail with contractors, their own trades and clients to arrange for the reinstatement of walls, buildings or whatever a vehicle has impacted.

Confirming details in writing before proceeding

Managing the repairs from start to completion and dealing with any issues

Ensuring you keep the internal system up to date and communicate any issues internally

This role offers progression and support for development with the company. If you are looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is the role for you.

PERSON SPECIFICATION:

  • Educated to The Graduate level
  • Proven client/customer focused experience
  • Personable and approachable
  • Looking for a career, further training & progression
  • Ability to communicate on all levels
  • Excellent attention to detail
  • Analytical
  • IT literate
  • Ability to work on own initiative and manage own workload

HOURS OF WORK: 9.00-5.30 with 1 Lunch Monday to Friday

HOLIDAY: 25 days plus bank holidays.

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