Job Description
What you'll do Location: Chepstow, MonmouthshireSalary: Competitive basic dependent on experienceWorking hours: Full Time (37.5 hours) or Part Time available (Weekend work is essential)Experience Level: Optical experience not essential, full training will be providedAre you passionate about retail and offering the best customer experience? Our advisor roles at Specsavers are not your ordinary retail positions – you’ll join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores. We are looking for someone with a background of providing a pro-active and first-class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues. You’ll be responsible for assisting patients and ensuring the best customer journey throughout: Dealing with enquiries both face to face and over the telephone Providing support with booking appointments Offering a warm welcome from the moment they walk through the doorListening to their requirements & assisting with frame style advice Helping to guide them through our offers & products to ensure the right choice for them As a business that prides itself on providing supported development & exciting long-term careers, previous Optical experience isn’t essential – you’ll receive all the training needed and we will support you to develop your knowledge of the optical world, such as pre-screening patients, measuring frames and dispensing single vision, bifocal & varifocal lenses, working towards NHS guidelines and our own high standards. If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications. Please ensure you include the following information on your CV – date of birth, address, education history and previous work experience.
Apply Now