Apprentice Gas and Heating Engineer

About the job

Leicester City Council have around 20,000 properties across the city and we want our residents to feel at home in them. Joining our housing team as an apprentice focusing on gas service and heating engineer, you will join a busy hard-working team who carry out a wide variety of gas service and heating tasks. If you have the passion and drive to aspire to be an excellent gas service and heating engineer, then we would love to hear from you.

Joining our team as an apprentice, you will work towards achieving a recognised level 3 apprenticeship as a gas service and heating engineer. You will have a clear career progression plan, you will join the supportive teams of time served gas & heating engineers, team leaders and members of the apprenticeship management team who will provide you with guidance and support throughout the duration of your apprenticeship. You will also be able to gain a wide range of hands on practical experience across our properties in relation to all areas of gas and heating.

Your role

You should possess a genuine determination and a keen willingness to learn. You should also strive towards providing the best possible customer service and drive to achieve a professional qualification, whilst gaining invaluable hands-on experience along the way.

You could be working in vacant properties that need repair, rebuilds to make properties suitable for new tenants or working within in a customer’s home to fix and repair any gas and heating issues. This could be an urgent call out or a scheduled appointment.

You will spend some of your apprenticeship studying your chosen course at college. There you will learn the theory behind your new skills which will enable you to put them into practice in the workplace thereafter. Additionally, you will be supported in completing coursework or preparing for any exams.

You will work closely with tenants and leaseholders when undertaking repairs and maintenance at various properties. You will provide advice & guidance, with the support of the team, to customers ensuring that they are kept informed of progress. Your working environment may sometimes be cramped, at height and outdoors in all weathers, at all times of the year.

What you'll need

Ideally you will have relevant experience in house maintenance or improvement. This could have been gained through previous employment, work experience, voluntary work, home D.I.Y, school or college courses. You will be able to demonstrate mechanical reasoning, and practical abilities in relation to building/maintenance activities. 

You will be expected to work as part of a team whilst being committed to producing work of a high quality. You will also be able to use your own initiative and take the lead when appropriate circumstances arise. You will understand the importance of customer care and reflect Leicester City councils’ values of confidence, clarity, respectfulness, fairness and accountability.

 You will have achieved a GSCE Level 4, grade C or equivalent, or must be willing to demonstrate this through undertaking a test at assessment stage to meet this level. 

 You must be willing and able to undergo a course of study and training up to and including apprentice Level 3. Being able to manage time effectively and meet work deadlines. As well as having Literacy and numeracy skills to complete relevant trade qualifications.