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Apprentice Customer Service (Telesales/Business Developer)

HOWDEN JOINERY LIMITED
Pay: £10,500.00
Location: Kent Gravesend United Kingdom
Category: Entry Level
Available from: Nov 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03550845
2020-10-16 2020-11-09

Job Description

Responsibilities will include:




  • Obtain key information to generate effective customer leads

  • Contacting customers on a daily basis, in a friendly and engaging manner over the phone and face to face

  • Monitor new accounts with a welcome call/letters and sending of marketing materials

  • Deal with enquiries from customers in a courteous, professional and knowledgeable way

  • Effectively communicating the full range of products and services offered by the company

  • Increase the customer account base via the telephone and IT systems available to distribute promotional literature for marketing opportunities

  • Maintain accurate records of the customers contacted, so that progress can be measured, and relationships developed

  • To complete administrative duties such as invoicing customers, stock reconciliation, filing and data entry

  • Participate in effective account management and accurate reporting

  • Undertake the banking and compliance related tasks when necessary

  • Participate as an effective and willing team member to achieve individual and depot targets

  • Ensure a safe and comfortable environment is maintained for customers and employees within the depot and to ensure 100% compliance with health & safety regulations and expectations


Personal Qualities :

  • Good timekeeping

  • Willingness to learn



Skills Required :

  • Excellent communication skills

  • Attention to detail



Future Prospects :

  • At Howdens there are great opportunities to progress into one of many key Depot roles, including sales and management


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