Job Description
Duties and responsibilities include:
- Provide first line telephone support
- Perform hardware and software maintenance at our office in Studley Green, High Wycombe
- Conduct scheduled support visits to our small business, charity and education customers
- Conduct emergency support visits to our small business, charity and education customers
- Complete scheduled on-site system installations
- Assess and enhance our service offering, procedures and practices and affect a positive improvement in everything we do
Personal Qualities :
- Ability to work under pressure and work to deadlines
- Ability to work as a team and with your own initiative
- Ability to adopt flexible working practices
- Can do attitude
Skills Required :
- Excellent communication skills
- Good interpersonal skills
- Accuracy and attention to detail
- High standard of office practice
- Good telephone manner
Future Prospects :
- 92% of QA Apprentices secure permanent employment after finishing their apprenticeship
- Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks
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