employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Infrastructure Technician Apprenticeship - 20114

Bytes Software Services
Pay: £15,000.00
Location: Surrey Leatherhead United Kingdom
Category: Entry Level
Available from: Oct 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03514290
2020-08-06 2020-09-08

Job Description

Main responsibilities: 




  • Resolving users support calls 

  • Managing support calls throughout their life cycle

  • Using online Service Desk to handle support calls

  • Provide consistently professional and high-quality interface between Systems Support and its customers

  • Hardware Builds (Laptops & Desktops via Microsoft SCCM)

  • Application Installation (via Microsoft SCCM)

  • Liaising with external resources (suppliers/manufacturers/support providers)


Personal Qualities :

  • Articulate, Literate, Presentable, customer facing and technically astute. 

  • Self-motivated, enthusiastic and willing to learn

  • Punctuality and good time keeping are essential to this role

  • Team player



Skills Required :

  • Ability to work under own initiative 

  • Ability to follow written and verbal instructions

  • Ability to work to strict deadlines

  • Ability to provide training to other team members, and other employees

  • Ambitious and willing to work towards specialisation in corporate systems

  • Excellent communications and interpersonal skills

  • Good documentation skills



Desired experience and basic knowledge: 




  • Operating Systems – Windows 10, Windows 2012, Windows 2016 

  • Client Applications – Microsoft Office 

  • Hardware – First level PC maintenance (replacing PC memory, hard disks, graphics, cards 



Future Prospects :

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.


Apply Now

Enter your email address and we'll email you jobs like this!