Job Description
Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.
Allen Briggs are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting Reception based role, with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT's and service
- Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
- Working to a high level of customer service at all times
- General ad hoc duties as and when required
Personal Qualities :
- Passionate about the automotive industry
- Forward thinking and keen to learn with an interest in development and progression
- Take a pride in appearance
- Hardworking
- Punctual
- Reliable
- Ability to use own initiative
- Must have a ‘can do’ attitude
- Polite and courteous
Skills Required :
- Excellent communication skills
- Computer literate
- Have a keen interest in and knowledge of the motor vehicle industry
- Meticulous attention to detail
- The willingness to also undertake basic duties as part of training
Future Prospects :
Upon successful completion and review of your Level 2 Apprenticeship (1 year) you will progress onto the Level 3 Apprenticeship (1 year).
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