Job Description
Duties and responsibilities will include:
- Greeting visitors on reception
- Answering phones and dealing with basic queries
- Respond to email and social media enquiries
- Assisting colleagues and helping with paperwork
- Updating information onto the company database
- Filing & photocopying
- Assist promoting and marketing our business via social media requirements and prospects
- Dealing promptly and efficiently with telephone, email, and live chat facility queries from customers
- Working towards set KPI's
- Assisting other members of the business when needed
- Other ad-hoc tasks and projects as required ensuring the smooth running of the business
Personal Qualities :
- Good attention to detail
- Positive attitude / genuine enthusiasm
- Willing to learn
- Ability to take instructions
- Reliable
- Punctual
Skills Required :
- Good understanding of Microsoft Office (Excel, Outlook, Word, and PowerPoint)
- Strong attention to detail
- Excellent written, verbal communication and organisational skills
- Proficient in data entry and record keeping
- Willing to multi-task and take on a range of duties
- A pro-active, “can do” attitude, ability to take direction
- Good interpersonal skills
- Passion for the insurance industry and its best practices
- Ability to use initiative to think through problems to find solutions and know when to seek help or advice from others
Future Prospects :
Progression into a full-time role for the successful candidate after the completion of the business administration level 3 apprenticeship is available.
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