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Customer Service/Receptionist Apprentice

P G L Construction Training
Pay: £155.63
Location: Devon Exeter United Kingdom
Category: Entry Level
Available from: Aug 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03503968
2020-04-08 2020-07-20

Job Description

As an Apprentice your duties will include:







  • Prepare letters and documents


  • Answer the telephone politely and efficiently


  • Input data into PGL databases


  • Filing


  • Photocopying


  • Provide cover for the reception area which will involve greeting persons entering the organisation


  • Keeping the office tidy


  • Organise and evaluate responses to learner course evaluations and produce reports in Excel and Word


  • Helping to prepare for exams/ Invigilating


  • Setting up rooms for courses and exams


  • Providing Administration support to teaching staff


  • To deal with internal and external emails on a day-to-day basis


  • To maintain filing systems


  • Take minutes at meetings


  • Follows all company policies and procedures


  • Any other Administration duties seen fit by your supervisor






As you progress through your  Apprenticeship, you will have the chance to gain new duties in different departments.



Personal Qualities :


  • Willingness and eager to learn


  • Reliable and Punctual


  • Professional


  • Enthusiastic and motivated


  • Positive attitude


  • Work well under pressure


  • Flexible


  • Career minded


  • Bubbly/ outgoing personality






 




Skills Required :


  • A good level of Customer Service Skills


  • Good attention to detail


  • Good team player


  • Good ICT Skills


  • Good organisation skills


  • Be familiar with Microsoft Word and Excel software






 




Future Prospects :

Upon completion of the Level 2 Apprenticeship there may be an opportunity to take on additional responsibilities and undertake an Advanced Apprenticeship in Business and Administration.



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