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Customer Service/Receptionist Apprentice

P G L Construction Training
Pay: £155.63
Location: Devon Exeter United Kingdom
Category: Entry Level
Available from: Aug 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03503968
2020-04-08 2020-07-20

Job Description

As an Apprentice your duties will include:

  • Prepare letters and documents

  • Answer the telephone politely and efficiently

  • Input data into PGL databases

  • Filing

  • Photocopying

  • Provide cover for the reception area which will involve greeting persons entering the organisation

  • Keeping the office tidy

  • Organise and evaluate responses to learner course evaluations and produce reports in Excel and Word

  • Helping to prepare for exams/ Invigilating

  • Setting up rooms for courses and exams

  • Providing Administration support to teaching staff

  • To deal with internal and external emails on a day-to-day basis

  • To maintain filing systems

  • Take minutes at meetings

  • Follows all company policies and procedures

  • Any other Administration duties seen fit by your supervisor

As you progress through your  Apprenticeship, you will have the chance to gain new duties in different departments.

Personal Qualities :

  • Willingness and eager to learn

  • Reliable and Punctual

  • Professional

  • Enthusiastic and motivated

  • Positive attitude

  • Work well under pressure

  • Flexible

  • Career minded

  • Bubbly/ outgoing personality


Skills Required :

  • A good level of Customer Service Skills

  • Good attention to detail

  • Good team player

  • Good ICT Skills

  • Good organisation skills

  • Be familiar with Microsoft Word and Excel software


Future Prospects :

Upon completion of the Level 2 Apprenticeship there may be an opportunity to take on additional responsibilities and undertake an Advanced Apprenticeship in Business and Administration.

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