Job Description
Role Responsibilities:
Surface Water Management:
- Manage and monitor surface water management (SWM) inbox
- Liaise with Engineers regarding applications and applicant queries
- Organise pre-app meetings and raise payments
- Respond to applicants, developers and local planning authorities
- Answer general queries over the phone
- Utilise DEF for logging applications and consultations
Team Support:
- Answer the phone and respond to emails on general enquiries
- Organise team meetings and events
- Complete Historic Flood Information requests
- Ad hoc support for flood alleviation scheme administration
- Communication – videos, leaflets, web and process document updates
- Other support tasks as required by the team
Flood Investigations:
- Receive and log flooding reports and enquiries into our Confirm database
- Assess which reports need further investigation or site visits
- Undertake site investigations and report writing
- Undertake and compile desk-based studies for building investigation cases (GIS, Land Registry)
- Communicate with members of the public and internal and external bodies
Additional Information:
As part of this role you will be involved in:
- Desk and site-based flood investigations
- Liaison with members of the public and internal and external colleagues
- Project administration
- Consideration of differing technical designs
- Solving problems
- Writing reports
- Taking part in meetings discussing how a scheme should progress
- Collating information in Microsoft Excel
Personal Qualities :
- Full Driving Licence
- A motivated individual
- A positive work attitude
- Quick learner
- Smart appearance
Skills Required :
- Good communication skills, including telephone manner and written presentation
- Good IT skills
- Must be able to fulfil travel requirements of the role
- Positive approach to continuing development and willing to undertake training
- Relevant office experience
- Desire for potential for future career with Hampshire County Council
- Experience creating documents for a range of stakeholders
Future Prospects :
- By working hard and demonstrating your ability, drive and commitment throughout your apprenticeship scheme, upon completion you may be offered a permanent contract dependant on the needs of the business ensuring you have further opportunities to continue growing within this exciting organisation
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