Job Description
Duties include:
- Greet customers
- Carry out basic ear testing
- Identify any customer issues with their ears and highlight to Audiologist
- Book onward appointment for wax removal or refer for full test as appropriate
- Data input
- Maintain client records
- Some general duties on shop floor
- Phone call handling from internal colleagues and external customers
- Answering emails sent into the business
- Preparing mail shots to be sent out to existing and new customers
Personal Qualities :
- Positive attitude
- Trustworthy
- Self-motivated
- Honest
- Enthusiastic
- Has integrity
- Eye for detail
- Presentable
Skills Required :
- Good communicator
- Literate
- Numerate
- Able to work independently
- Good IT skills
- Good telephone manner
- Asks for help when unsure
- Team player
- Able to follow instruction
Future Prospects :
There is an excellent opportunity for you to progress further on successful completion of your apprenticeship and become a fully trained Hearing Aid Dispenser and then Audiologist.
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