Job Description
The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, reservations and events.
The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
Daily Duties will include:
- Preparing drinks at the bar and using the barista
- Greeting customers and taking bookings
- Taking food orders
- Working as part of a team
- Setting up and clearing up before and after service
- Attending briefings and staff meetings
Personal Qualities :
- Able to keep calm in a busy and fast paced environment
- Team work is essential
- Training is provided but a willingness to learn and work hard is key
Skills Required :
- Good communication skills both customers and the team
- Organised
Future Prospects :
Could lead to full time work opportunities
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