employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Support Desk Apprentice

AIRBAND COMMUNITY INTERNET LIMITED
Pay: £200.00
Location: Worcestershire Worcester United Kingdom
Category: Entry Level
Available from: Apr 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03482860
2020-03-05 2020-04-06

Job Description

As part of the apprentice role at Airband. Your Duties will include but are not limited to:




  • Support with answering the phone and providing technical support to customers

  • Support with troubleshooting connection faults and monitoring the network.

  • Work with the team to support customers who are seeking technical Assistance. 

  • Support with performing remote troubleshooting for their clients and keep records of customer enquires.

  • Support with testing and Fixing Faulty equipment to maximise the network performance.

  • Troubleshoot network problems and Outages.


Personal Qualities :

  • Motivated and Driven 

  • Passionate for a career in IT 

  • Proactive

  • Self Starter 

  • Desire to learn 

  • Excellent customer service skills

  • Confident communicator 



Skills Required :

  • They will be given full training by our team of support technicians so no existing knowledge is required, however the ideal candidate will have a passion for technology with a desire to learn.

  • They should be able to remain calm in stressful environments with good organisational skills and the ability to prioritise your workload.

  • They should be a confident communicator, cool-tempered and with strong written skills.



Future Prospects :

The candidate will have career progression opportunities into different departments within the business, both internal and external training courses and the chance to work in a great working environment. Other perks we offer include a company pension, holiday that increases with service, onsite parking, and a free breakfast sandwich every Thursday!


Apply Now

Enter your email address and we'll email you jobs like this!