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Vehicle Parts Consultant Apprenticeship Programme.

West Pennine Trucks Ltd
Pay: £166.00
Location: Shropshire Telford United Kingdom
Category: Entry Level
Available from: Aug 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03481742
Construction/Maintenance Services/Trades 2020-03-04 2020-05-30

Job Description

For more than 120 years Scania has been at the forefront of the automotive industry and today is one of the world’s most recognised and respected commercial vehicle brands.

Working for Scania Great Britain is not just about the job. Scania goes the extra mile to provide an excelled employment package for every member of staff. This can include; Incentive Schemes, Pension, Scania Rewards and an Employee Assistance Programme including 22 days holidays in which will increase in line with your time at Scania.

Scania GB are world leaders in innovation and technical excellence and are one of the world’s leading truck manufacturers. They are currently recruiting for high quality Apprentices to train as Parts Consultants through their Scania Apprenticeship Programme which is considered as one of the best in the industry.

Roles and Responsibilities include:




  • Checking incoming stock against delivery notes and store stock in correct locations

  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts

  • Support customers and workshop staff with parts identification and process

  • Deal with customer needs face-to-face and over the phone with a professional and friendly approach

  • Offering exemplary customer service through efficient and accurate parts look up

  • Ensure quality is maintained throughout all stages to exceed customers’ expectations

  • Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs

     


Personal Qualities :

  • You will need to have a high level of attention to detail with a clear positive attitude to work and the determination to succeed



Skills Required :

  • A keen interest and passion for Customer Service

  • Practically minded

  • Logical approach to problem solving

  • An enthusiasm to learn new practical and theoretical skills



Future Prospects :

At Scania, they invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout their Global organisation.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT FOR THE INDIVIDUAL, ELIMINATION OF WASTE, DETERMINATION, TEAM SPIRIT and INTEGRITY in all we do.


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