Job Description
Key Tasks and Responsibilities:
- Providing office support, including customer and employee support
- Keeping well-organised files and records of business activity
- Researching company data and archived reports
- Keeping computer databases up to date
- Interacting with clients either on the phone or in person
- Answering phones and connecting calls to the proper department
- Taking phone messages and passing them on
- Following up on business communications, billing, and ordering
- Communicating with materials suppliers and vendors
- Invoicing
- Using spreadsheets to track expenses and company spending
- Collecting and inputting company data
- Making travel arrangements for employees
- Learning about the company's mission and available products/services
- Educating clients about what products/services are available and how to purchase them
- Building relationships with clients
- Sending faxes and emails
- Preparing documents by printing, copying, and binding
- Writing and editing company correspondence
- Collecting and sorting post
- Assisting with minor technical support
- Acting as a personal assistant to the executive team
- Scheduling appointments and events
- Ordering office stationery and other supplies
- Preparing meeting rooms by setting up chairs and getting refreshments
- Participating in office meetings and taking meeting minutes
- Giving feedback on office efficiency and suggesting possible improvements
- Being ready for any other administrative tasks that are required
Personal Qualities :
- Self-motivated
- Resilient
- Reliable
Skills Required :
- Computer literate
- Communication skills
- Customer service skills
- Excellent telephone manner
Future Prospects :
Possibility of a permanent position upon successful completion of the apprenticeship.
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