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BMW Sales Advisor Apprentice - Chandlers BMW Brighton

BMW Group Academy
Pay: £166.00 - £348.80
Location: Sussex Brighton United Kingdom
Category: Entry Level
Available from: May 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03474236
2020-02-28 2020-04-27

Job Description

You will be working in a busy BMW/MINI Retailer. Your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the BMW/MINI brand.



Main duties to include:




  • Dealing with customers face to face delivering a high standard of customers service

  • Building rapport with new customers

  • Dealing with enquires over the phone and in person

  • Shadowing sales mentor

  • Identifying and meeting the customers’ requirements



This 12-month programme focuses on the core skills that a sales executive needs to be successful within a retailer and has been developed using a blend of face to face and digital learning concluding with a national customer service qualification and the BMW sales certification.


Personal Qualities :

  • Passion for sales with a hunger to earn well

  • Drive to achieve targets

  • Commitment to the programme

  • Professional, approachable and adaptable



Skills Required :

  • Customer service experience

  • Excellent communication skills with the ability to build relationships over the phone and face to face

  • Full training will be provided



Future Prospects :

  • On successful completion of the apprenticeship, you will be a qualified sales executive

  • You will also gain a level 2 customer service practitioner

  • Following this, there are various opportunities for progression within the retailer


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