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TUI Retail Apprentice, Stockport Superstore

TUI Group
Pay: £120.00
Location: Manchester Stockport United Kingdom
Category: Entry Level
Available from: Mar 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03465719
2020-02-14 2020-03-14

Job Description

As a TUI Retail Apprentice you will learn to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service. Over time, you will understand our customers and adapt your style using information provided to help you find ways to improve customer satisfaction and loyalty.



Your growing knowledge will help us collaborate and answer questions for our international colleagues and customers. There will be modern technology to work with so you can discuss, recommend and sell suitable products and services, and promote and assist our customers to self-serve online.



You will inspire and respect your colleagues whilst sharing a great amount of fun. If things do not go quite right, you will grow in confidence to investigate and resolve every question or complaint straight away.



You will start to enjoy change and challenges but regardless you will always ‘go the extra mile’. With our support your desire will lead you to achieve your qualification and importantly, your sales and service targets.



Roles and responsibilities:




  • As a TUI Retail Apprentice you will learn to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service

  • Over time, you will understand our customers and adapt your style using information provided to help you find ways to improve customer satisfaction and loyalty

  • Your growing knowledge will help us collaborate and answer questions for our international colleagues and customers

  • There will be modern technology to work with so you can discuss, recommend and sell suitable products and services, and promote and assist our customers to self-serve online

  • You will inspire and respect your colleagues whilst sharing a great amount of fun

  • If things do not go quite right, you will grow in confidence to investigate and resolve every question or complaint straight away



You will start to enjoy change and challenges but regardless you will always ‘go the extra mile’.



With our support your desire will lead you to achieve your qualification and importantly, your sales and service targets.



In addition to TUI and First Choice, your scope will steadily grow to include our range of Cruise, UK and other exciting holiday products and with these comes a varied administration role.



Finally, you will be guided to handle multiple currencies and comply with the procedures, upkeep and responsibilities of operating your local shop.


Personal Qualities :

  • A positive individual with a passion for learning how to deliver contemporary service

  • Confident and fun personality with a strong commitment to learn how to achieve targets

  • Candidates do not need to be eligible for funding to join our Apprenticeship Programme



Skills Required :

  • Willing to engage and collaborate at all times with customers and colleagues

  • A passion to work within tourism and actively grow and share your knowledge



Future Prospects :

All Apprentices, upon successful completion of their qualifications are guaranteed a full-time Travel Advisor role within TUI.



TUI actively encourages career progression and our qualified Apprentices are given the opportunity to continue their learning and grow their career within the business. Many of our qualified Apprentices have progressed into more senior roles as Deputy or Retail Manager.


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