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Business Administration Level 3 Apprenticeship

Lisam Systems Ltd
Pay: £146.25
Location: Durham Hartlepool United Kingdom
Category: Entry Level
Available from: Apr 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03463288
2020-02-11 2020-04-12

Job Description

Duties will include:




  • 1st line support of our SDS authoring software ExESS

  • Telephone, email and remote access support

  • Maintaining client records and call logs in FreshDesk

  • Liaising with the European support centre/ technical support

  • Potentially promoting Lisam’s Lite software solutions as well as services


Personal Qualities :

  • Equipment handling

  • Customer service skills

  • Research skills

  • Self-motivation



Skills Required :

  • Demonstrating strong communication skills (both written and verbal)

  • Adopting a proactive approach to developing skills

  • Show initiative

  • Manage priorities and their own time

  • Capably problem-solve and make decisions



Future Prospects :

  • Full time employment is likely once the apprenticeship has been successfully completed


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