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Junior Technical Consultant

Awin
Pay: On Application
Job Type: IT
Location: London London United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time , Daytime Work
Job reference: E03462670
IT 2020-02-11 2020-02-20

Job Description

Department/Team
Global Technical Service

Reporting structure
Technical Client Integration Team Leader

Purpose of position

Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process.

This is a fast-paced role where you will be liaising with both the client's marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate.


Key Tasks

Key responsibilities within this superb role include:

  • Assisting clients when launching on the Network by providing detailed and thorough Technical Integration Support, which includes…
  • Acting as the 'middle-man' when providing technical guidance to clients and their developers
  • Debugging the client tracking tag implementations for errors and provide feedback on possible solutions
  • Contributing to the monthly Integration Team targets, which are incentivised on over-performance
  • Review fellow team members' work for the purpose of technical sign-off
  • Identifying technical issues/bugs with the platform and escalating as appropriate
  • Administration of a knowledge base used internally and externally
  • Provide high level training to internal colleagues
  • Testing of new developments and features


Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place.

As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company.


Skills & Expertise

To be successful you will need to meet the below requirements.

  • Strong written and spoken French language skills
  • Great attention to detail and problem solving skills
  • Possess strong communication (both verbal and written), and customer service skills, and exchange information with others clearly and concisely
  • Ability to understand web languages such as basic HTML, SQL, ActionScript and JavaScript
  • Strives to continually improve productivity and quality of work produced
  • Self-motivated and a self-starter
  • Understands the importance of processes and procedures and the application of these
  • Ability to meet attendance standards and ability to establish and maintain effective working relationships with managers and employees, along with working with external suppliers
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work harmoniously and effectively as part of a work team
  • Knowledge on writing MySQL queries is highly desirable
  • IT-related degree or relevant work experience
  • Experience of working in a customer service role


You will be expected to have good understanding of affiliate marketing is and what we do in the industry for any role within Awin.

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