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Business Compliance Coordinator

MBHS
Pay: Competitive
Location: Chelmsford Chelmsford United Kingdom
Category: Graduate And Entry Level
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor
Job reference: E03458720
Admin/Secretarial 2020-02-04 2020-03-04

Job Description

MBHS was formed in 2003 to provide Safety advisory services across the UK as a Consultancy and Compliance services company with nationwide coverage.
We offer a range of legal Compliance services and Consultancy to a wide variety of valued, long-term and new customers, which include fire risk, food hygiene services, property inspections working alongside major hotels and dental practises. The role will work alongside the regional office team and also the field-based consultant’s.

The Role

• Coordinating Business enquiries by phone and email promptly by ensuring this is followed up to and including completion.
• Assist with documentation reviews and updates by working collaboratively with MBHS advisors.
• Reviewing of policies, procedures where required.
• Track training certificates
• Co-ordinate with contractors and 3rd party providers to ensure compliance services are delivered on time and in a cost-effective way
• Responsible for the processing of invoicing and working with the accounts team to ensure that these are processed efficiently and on time.
• Monitor the progress of all enquiries and translate into regular reports to enable timely follow up.
• Promptly deal with any contractor issues that may arise and resolve through good customer service, and feedback on the root cause.
• Track all management for compliance paperwork to ensure client reports and certificates are delivered in good time and any remedial work is quoted, actioned and followed up with both the client and the customers
• Assist the Directors in managing the companies own internal management systems.
• Assist the Directors in maintaining MBHS’s accreditations and action planning on audits working towards full compliance throughout the business directory

Other Requirements

• You will be required to attend off-site training courses and complete numerous e-learning modules.

Person required:

• Ability to prioritise, plan and organise day to day activities ensuring efficient performance
• Excellent verbal and written communication skills
• IT literate Essential
• Desirable a good database skill knowledge in Microsoft Office, word and excel, PowerPoint
• Experience in a customer facing role, dealing with face to face, telephone and email
• Able to work under pressure to deadlines
• Excellent attention to detail is a must
• Facilities experience would be desirable

Package: Pension provided. Lunch provided.
Holidays: 31 days including bank holidays
Hours: 9.00am – 5.00pm (Monday – Friday)
Flexible hours would be considered for the right candidate

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