Job Description
The Service department is vital to the success of our business. From right first time fixes, to delivering excellent customer service, our Service Technicians play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician Apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults
- Testing of parts and systems to ensure correct working
- Following checklists to ensure all critical parts of vehicles are examined
- Carrying out bumper to bumper overview, service and inspection
- Maintenance of electronic systems including on- board entertainment systems
- Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and suspension
- Completion of legible and accurate paperwork for the customers and centres records
- Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician.
Personal Qualities :
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
Skills Required :
The Service department is vital to the success of our business. From right first time fixes, to delivering excellent customer service, our Service Technicians play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician Apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults
- Testing of parts and systems to ensure correct working
- Following checklists to ensure all critical parts of vehicles are examined
- Carrying out bumper to bumper overview, service and inspection
- Maintenance of electronic systems including on- board entertainment systems
- Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and suspension
- Completion of legible and accurate paperwork for the customers and centres records
- Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician.
Future Prospects :
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
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