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Administrative Apprentice

Commpassion Ltd
Pay: £130.50 - £246.30
Location: Gloucestershire Stroud United Kingdom
Category: Entry Level
Available from: Feb 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03443327
2020-01-16 2020-02-10

Job Description

Responsibilities will include:



Client work:




  • Liaising with client employees (based internationally and in UK), mainly by email, to help implement various activities to do with promoting good communication and wellbeing, and training of communication

  • Scheduling meetings, webinars, video conferences, tracking attendance

  • Taking notes at meetings, writing up and providing useful and attractive highlights, tracking that actions are taken

  • Helping measure progress and success e.g. through website page visits, webinar feedback forms, newsletter opens, etc.

  • Helping write content for the intranet site

  • Liaising with client designer to produce posters and flyers as needed

  • Generating ideas for new promotional activities

  • Researching communication best practices for tool content



General business work:




  • Creating and building social media presence

  • Running or assisting with projects as they arise, e.g. for business development, research topics

  • Looking for business development opportunities for all aspects of the communication and mediation business

  • Assisting with editing and publishing of director’s book

  • Liaising with providers e.g. IT services, accountant, web designer regarding their services

  • Logging expenditure and income for tax

  • Logging timesheets for each client for invoicing

  • Some general PA work for director e.g. booking vet or doctor appointments


Personal Qualities :

Essential:




  • An interest in communication

  • Strong personal and ethical values (essential for this type of business)

  • Reliable and conscientious

  • Ability to assess a situation and respond rather than react to it

  • Ability/willingness to work independently as well as part of a team

  • Ability to be resourceful and use initiative for problem solving 



Desirable:  




  • An interest in own personal self-development

  • An interest in other cultures

  • An interest in marketing, training, HR, wellbeing in the workplace



Skills Required :

Essential:  




  • An ability to write, concisely and accurately

  • Ability to converse easily and confidently

  • Ability to easily work with Microsoft Office, especially Word, Excel, PowerPoint

  • Good organisational skills

  • Able to work to deadlines



Desirable:




  • Ability to think creatively

  • Ability to write creatively for blogs and articles



Future Prospects :

This role could be key to helping the business move forward, and can be seen as the right-hand person to the director, so the variety and level of experience would be highly useful to anyone who is keen and ambitious but prefers to work in a small business rather than in a large organisation.  As such, for the right candidate there could be potential for the role to turn into an Operations or Marketing Exec role, though this will be wholly dependent on business growth. There is potential to train alongside the director in advanced communication methods.


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