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Apprentice Sales Analyst

Imeche Engineering Training Solutions
Pay: £22,000.00
Location: Yorkshire Sheffield United Kingdom
Category: Entry Level
Available from: Aug 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03443193
2020-01-16 2020-02-15

Job Description

Main duties and responsibilities:




  • Assist the Sales and Operations Manager with UK and overseas sales activities, including forecasting short-term sales revenue

  • Analyse and optimise internal systems to improve Sales, Customer Service and associated operations

  • Maintain and update systems to monitor and service equipment and consumables required to deliver training courses

  • Support the Customer Services Bookings and Direct Sales teams with the service of training/examinations/consultancy enquiries (telephone, email, online and social media)

  • Keep accurate and robust recording of sales and bookings activity via CRM salesforce to allow accurate and up to date projections of future revenue

  • Match bookings sales to course availability, utilising the course booking system and the learning management system

  • Assist with international partnering and sales opportunities

  • Assist with reporting on client sales and bookings to aid management reporting, marketing, campaign planning and client development

  • Take an active part in introducing new clients through a professional and efficient response to enquiries

  • Assist with evaluating the effectiveness of marketing campaigns in order to modify future strategy and campaign planning to reflect learnings


Personal Qualities :

  • Committed to the Institution’s Vision, Purpose and corporate values

  • An empathy with the engineering community

  • Willingness to take responsibility for his/her own self-development and for identifying any additional training needs



Skills Required :

  • A desire to become a strategic thinker and gain commercial experience together with the ability to work practically

  • Capable of learning how to prepare commercial proposals and costings to ensure yield and profitability

  • A desire to gain an understanding of profit and loss

  • An interest in developing web, mobile, email and social media channel engagement and delivery

  • A desire to work with internal and external IT development teams to develop new digital services and improve existing services

  • A desire to gain experience of leading on the development and delivery of propositions and campaigns for growth and retention

  • A desire to gain project management and team leadership skills and experience.

  • Innovative and creative with a desire to improve customer experience

  • E-literate and competent in developing, administering and using PC and associated networks and systems (e.g. Microsoft Office) to acquire, manipulate and disseminate information

  • An ability to build rapport and gain personal credibility with others

  • Good communication and interpersonal skills

  • Excellent telephone manner and customer service skills

  • Service orientated - cares about understanding and adding value to the customer

  • Excellent people and relationship management skills

  • A desire to gain experience of managing own workload with the ability to manage conflicting priorities



Future Prospects :

  • The employer is ready to invest in training to develop the skills of the successful candidate 

  • This is a long-term career opportunity


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