Sales Advisor - 40 Hours

POSITION: Sales Advisor - 40 hours

REPORTS TO: Store Manager

LOCATION: Bicester (UK)

CONTRACT TYPE: Permanent Full-Time

EXPERIENCE REQUIRED: minimum 1 year in retail

_______________________________________________________________________________________ OVERALL PURPOSE: To achieve high volume personal sales through the delivery of outstanding customer service. MAIN TASKS: 1. Create a welcoming environment for customers. 2. Maximize all selling opportunities in order to achieve/ exceed store KPI targets. 3. Build relationships with customers through the use of CRM and \u2018Clienteling\u2019 in order to drive repeat business. 4. Identify and address all customer needs and expectations. 5. Utilize all available support material and be aware of all current marketing and promotional activity. 6. Demonstrate an up-to-date knowledge of all company products and services. 7. Maintain an awareness of store performance and how it relates to sales and KPI targets. 8. Maintain the highest visual merchandising and housekeeping standards in the store. 9. Maintain constant vigilance with regard to store security procedures. 10. Carry our regular replenishment in order to maximize selling opportunities. 11. Support your colleagues at all times. 12. Always observe company policies and guidelines as stated in the Store Handbook. 13. Follow company Health and Safety guidelines. 14. Carry out all reasonable instructions by your manager.

MAIN RESPONSIBILITIES: \u2022 Provide \u2018world class\u2019 customer service. \u2022 Generate sales. \u2022 Adhere to company guidelines, policies and procedures at all times. \u2022 Act as a role model and ambassador for the company.

COMPETENCIES: \u2022 Customer focus, \u2022 Team player, \u2022 Patience, \u2022 Perseverance, \u2022 Drive for results, \u2022 Detail orientation, \u2022 1 year experience in retail.