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Conference and Events Team Leader

Carlisle Racecourse logo
Pay: Weekly Paid, Hourly Role.
Location: Carlisle Carlisle Race Course Co Ltd, Durdar Road United Kingdom
Category: Entry Level
Available from: Always Recruiting
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E03329071
Catering/Hospitality/Leisure 2019-11-14 2019-12-07

Job Description

Here at Carlisle Racecourse, we are looking to recruit a successful, committed, passionate individual to assist with our Conference & Event hospitality, looking after guests on a variety of platforms including Race Meetings, Conferences, Functions and Dinners.

The main objective is to ensure the smooth planning and delivery of day-to-day hospitality functions within unit,to our clients and customers, whilst managing the business needs and performance standards.


Responsibilities are to:

Acknowledge and act upon individual customer needs whilst observing the standards.

Treat all customers in a polite and courteous manner at all times.

Provide direct liaison with client, customer and sales team to ensure clear communications of each party's needs and expectations.

Ensure day-to-day delivery of catering services as advised to standards within the business.

Demonstrate a commitment to the venue.

Be aware and adhere with statutory, legal and company health and safety and food hygiene regulations.

Be active in setting up, managing and breaking down an event at the venue.

Controlling stock and kit levels to ensure we maintain best practice in the business for our offerings and cost controls.

Support your line manager in the achievement of sales revenue and targets for the site and optimise profitability and efficiency.

Have a flexible approach to our business, ensuring all functions are covered, with the support of our operations team.

Support the team on Racing events at Carlisle and the wider Jockey Club group, particularly in our North West Venues Aintree & Haydock Park

Supervise and manage staff during events, ensuring they have requirements to do fulfill their role.

Have accountability for all commercial procedures across all events.

Qualifications

  • 2+ Experience managing an operation/team at a restaurant or events based facility would be desirable, emphasis of working as part of a sports/leisure catering operation is the ideal. Over 18 years of Age Knowledge of busy sporting events Right to work in the United Kingdom
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