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Trainee IT Technician/Batch Operator

Cassidy Jones Recruitment Ltd
Pay: On Application
Location: Surrey Surrey United Kingdom
Category: Graduate
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time , Daytime Work
Job reference: E03315966
IT 2019-11-10 2019-11-25

Job Description

TRAINEE IT TECHNICIAN/BATCH OPERATOR

Salary: up to £23,000pa
Type:
Permanent
Location:
Epsom


Cassidy Jones Recruitment
are recruiting for a Trainee IT Technician/Batch Operator to join our clients head office team in Epsom.

Ideal candidate will have an interest in starting a career in IT. No relevant experience necessary as it's a trainee position, however some customer service experience would be an advantage. We are looking for someone who has a real interest in IT. You must be able to work shifts within a 37.5-hour week.

The Role:

  • Undertake Batch processing of the company's core banking software solution in line with established procedures.
  • In liaison with the Manager, IT Service Delivery, the placement, removal and installation of Group Computer Equipment and Software in compliance with legislative requirement and site standards.
  • Maintenance of systems established to record and control effectively the movement, location and usage of company's computer equipment and Software taking account of relevant legislations as it affects such equipment.
  • Provision of assistance to the Manager, IT Service Delivery, in the production and maintenance of in-house procedure and control manual documentation.
  • Provide assistance, as necessary to the company's IT function, in the support and development of Group Mainframe, Local/Wide Area Networks and stand-alone personal computing facilities in relation to both operating and application systems.
  • Provision of company's helpdesk facilities to assist users in the resolution of equipment, software and general difficulties.
  • Attend Internal or External meetings in connection with relevant issues as requested by the Manager, IT Service Delivery and Support.
  • Undertake any other related tasks requested by the Manager, IT Service Delivery or his/her Line Superiors.

Requirements:

  • At least 5 GCSE's Grades A-C (minimum grade C in Maths and English). Graduate level preferred.
  • IT Qualification desirable.
  • Good verbal and written skills, able to communicate effectively with individuals at all levels.
  • Strong interest in IT.
  • Responsible mind-set.
  • Ability to work shifts at evenings / weekends / bank-holidays.
  • Strong commitment to customer service excellence.

Ideal candidate will have an interest in starting a career in IT. No experience necessary but some customer service experience would be an advantage.

You must be able to work pre-determined shifts within a 37.5 hour week. The shift pattern will be as follows:

  • Early Shift - Tuesday to Friday from 7.30am to 4.30pm
  • Saturday Shift - 8am to 2.30pm
  • Late Shift - Monday to Friday 4.30pm to 11.30pm

Please apply by sending your CV as a Word Document. Cassidy Jones Recruitment Ltd are acting as an Employment Agency on behalf of our Client.

Although we aim to respond to every Candidate, please note that due to the high volume of applications, we may not be able to notify all unsuccessful candidates. Please assume that if you have not heard within two weeks, your application has not been successful this time.

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