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2020 Commercial Placement Programme - Crystal Ski, Surbiton

Pay: £ Competitive
Internship Type: Industrial Placement
Length of Scheme: 12 months
Deadline date: Ongoing
Location: Surbiton Surbiton United Kingdom
Category: Internship
Available from: Aug 2020
Finishes on: Aug 2021
Type of work: Full Time, Indoor
Job reference: E03300042
Admin/Secretarial, Travel/Tourism 2019-11-04 2020-11-04

Job Description

Want to get your career off to a flying start? The sky’s the limit with TUI. We’re the world's number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future.

As a placement in our Crystal Ski Holidays Commercial team, you’ll spend an invaluable year working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way. Plus, if your placement goes well, you could be fast-tracked to an offer for when you finish university.

What you’ll be doing

The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays. Our Commercial team do just this, sustainably delivering growth and profitability through cleverly managing price, focusing on cost and controlling the availability of our products. From liaising with hotel buyers, to forecasting travel trends, developing holiday brochures, and pricing holidays – it’s all in a day’s work in this area at the heart of our business.

During your Commercial placement, you’ll spend 12 months in Product Planning with our Crystal Ski Holidays team in Surbiton, where you’ll be playing a key role in making sure we have the right products on offer to give our customers the widest variety of holidays to choose from.

Throughout your placement, you’ll be responsible for supporting the planning and product activity, helping to implement the product strategy for a set of resort destinations within the Crystal Ski Holidays portfolio. This includes ensuring we have the right mix of hotels, destinations and concepts on offer to match customer demand.

You’ll do this by playing an integral role in analysing the cost base of your Crystal Ski Holidays resorts and then setting the pricing/margin strategy accordingly to ensure your destinations meet both financial and strategic objectives. You’ll also support with reviews and bed briefings to define and drive the future shape and size of the destination. This includes performance analysis of units, resort and country to highlight opportunities and flag risks to support both tactical pricing activity, as well as longer term strategic planning.

You’ll also work with a wide range of teams across the business to help deliver both our web content and printed brochures, ensuring our products are promoted correctly and accurately across all of our distribution channels.

You’ll monitor and report on competitor activity and performance, as well as analysing and predicting market trends, and will be responsible for monitoring sales and quality to ensure you have the right product mix on offer for our customers both now and for future seasons.

You’ll also regularly interact with other business areas and will support our sales channels on customer queries and communicating this information to the Content team to ensure we’re providing our customers with the information they need.

For an insight into what our Crystal Ski team do, check out this video which showcases our Crystal Ski brand and our take on ‘how to winter’!


What we’re looking for

Our placements are suitable for those who are on a sandwich degree course, looking for a 12-month placement to commence in August 2020, and due to graduate by September 2022, as you’ll complete the industrial placement in your penultimate year of university.

You’ll be on track for a 2:1 or above in any subject, and have a minimum of 120 UCAS points under the 2017 tariff system (extenuating circumstances will be considered on a case-by-case basis).

We're looking for agile-minded, innovative thinkers, who are keen to learn and take on new challenges. Those who have a flair for collaborating with others, a natural drive for results, and are able to think strategically about the business. Adaptable individuals with a talent for thinking analytically, and a focus on providing unrivalled service to our customers.

You’ll also have a passion for business development, as well an interest in the travel industry.

Working at TUI Group

Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.

We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey, of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.

The TUI Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies. TUI is the UK’s largest tour operator with key brands including TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Our airline is the country's third-largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of more than 10,000 employees serving over 5.5 million customers each year.

For us at Crystal Ski Holidays, the mountain is everything. We love it as much as our customers do – and we get to talk about it every day. Imagine that?

Since 1981, we’ve been finding the best places to ski, and the most beautiful lakes and mountains to awaken our senses in the summer months. We’re the UK’s leading ski operator and our success is rooted in our people and their passion for the mountains. Many of us started out as reps overseas and have developed careers in the UK after several seasons on the snow. In fact, several of the Leadership Team started out that way.

We’re enthusiastic, fun, approachable, and expert on all things ski & lakes. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them.

Join us now and you can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, excellent rates with foreign exchange and discounts with retailers.


How to apply

As we recruit on a rolling basis, we encourage candidates to submit their application as soon as possible to be in with the best chance.

Our recruitment process comprises an online application form where we'll ask some initial questions about you and your motivations, some verbal, numerical and logical reasoning tests, a digital interview so that we can find out more about you, and an assessment day where we get to meet and learn more about each other.

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