Job Description
The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Advisor. But what does a Vehicle Parts Advisor actually do?
Parts Advisors are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
- Advising customers on how to solve a problem with their vehicle
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices for parts sold
- Liaising with other members of staff
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Vehicle Parts Advisor role varies slightly by employer based upon the specific needs within the location.
Personal Qualities :
Application numbers for the Jaguar Land Rover Retailer Apprenticeship Programme are high so we're looking for you to demonstrate why you stand out from the crowd.
We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
- A willingness to learn
- Teamwork
- Engineering interest
- Quality focus
- Personal responsibility and resilience
- Problem solving
Skills Required :
- As a central point of contact for both of our internal and external customers you will need to have excellent communication skills.
- You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.
Future Prospects :
There are lots of opportunities to develop your career within our expanding Retailer Network. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification.
Embedded within your training are the Jaguar Land Rover global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium and long term career path.
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