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IT Support Engineer Apprenticeship

Daly Telecom Ltd
Pay: £156.00
Location: Leicestershire Loughborough United Kingdom
Category: Entry Level
Available from: Oct 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03229249
2019-10-02 2019-10-16

Job Description

Duties to include:




  • Taking support calls, logging and resolving faults with remote software management or site visits if required

  • Support internal and external customers, problem solve and troubleshoot non-routine problems

  • Set clients up on systems and provide support when it's needed, rectifying issues to maintain the organisations productivity

  • Setting up of the Cloud and Cloud Services

  • Working between the office base and customer sites across the UK

  • Cabling and terminating, Data Cat5e, Cat6 and telephone

  • Supporting engineers with Voice and Data installations throughout a range of sites, from retail units to commercial office spaces

  • Working across both new build sites and established buildings/spaces

  • Assisting with the maintenance of Voice and Data networks and communication systems

  • Undertake training and industry related courses leading to an NVQ qualification


Personal Qualities :

  • You must be flexible to travel and work across the UK

  • Strong work ethic

  • Good communication skills

  • Keen attitude to learn and develop



Skills Required :

  • Passionate about technology

  • You love finding solutions to problems

  • Have a thirst for knowledge

  • Comfortable communicating with stakeholders at all levels



Future Prospects :

  • To progress through the business

  • Being fully conversant with all the systems available

  • The ability to work on site on your own


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