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Retail Advisor - Full Time

O2 logo
Pay: pro rata
Job Type: Sales/Retail
Location: London Kingston upon Thames, GB United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Daytime Work
Job reference: E03173922
Retail 2019-09-07 2019-10-18

Job Description

Here at O2, were about technology that creates new and exciting experiences. Its why there are over 25 million people who choose to live life on O2.

Being part of Telefonica, one of the worlds most innovative digital companies, were able to open up all sorts of possibilities not just for customers, but for the people who work for us, too.

Great benefits. Generous rewards. High-quality training. Ongoing career development. Flexible working. These are just some of the reasons we attract great talent.

Our inclusive approach to recruitment helps us be a true reflection of our customers and their communities. Thats why everybodys welcome at O2 its time to get everyone in the room.

Your role

Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets.
As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.

Responsibilities
The main responsibilities of the role are:

    Being passionate about O2s products, services and brand and understanding what we offer as a businessBecoming an expert in all things O2Working to and following our LEAP framework to make sure you are delivering a great personalised experience in storeDelivering store targets – Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why O2 messageBeing aware of your own performance and the team performance and how you can contribute to O2’s successUsing in store systems and working compliantly and adhering to O2 policies and processesTaking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and O2 Campus Supporting the Store Leadership team to open and close the StoreWorking with your team to take ownership of the store appearance.  Taking pride in where you workPeer to peer coaching to really share best practice to help others
 

Skills and Experience Needed
What we look for:

    Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2The ability to build trusting relationshipsSomeone who is excited by working to targets, deadlines and achieving great resultsSomeone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledgeSomebody who has the ability to adapt easily to change positively
 

What we will give you:

    £9.13 per hourSuperb accreditation programme with ability to earn up to £10.27 per hourTravel allowance £1,350 pro rataBonus23 days holidaysFantastic induction programmeLearning and Development supportFlexible benefits to suit you
Additional Information
Hours:
 38hrs (Full flexibility required)

Well be sending you emails about the status of your application. To make sure you receive these, please add @O2.com and @telefonica.com to your Safe Senders list.

Were looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

We also believe a great work-life balance is important, so were open to considering part-time and flexible approaches to working. Like to know more? Feel free to raise it.

Join us and well encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places.

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