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Apprentice Administrator

Pinnacle
Pay: £15,500.00
Location: London London United Kingdom
Category: Entry Level
Available from: Oct 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03138018
2019-08-19 2019-09-20

Job Description

Duties/responsibilities to include:




  • Answer the telephone and deal with or refer, enquiries as appropriate

  • Create and maintain electronic and paper copy records for tenants and leaseholders

  • Input and maintain data in the housing management database and other key computer systems

  • Assist with income collection and general housing management functions

  • Maintain excellent customer service in all areas of work

  • Provide, interpret and present as required, timely, regular management information

  • Take responsibility for own learning and development to ensure an effective value-added contribution to the service

  • Complete work in accordance with agreed targets and timescales

  • Ensure all work reflects Pinnacle’s values

  • Participate fully and effectively in team working and contribute to a culture of continuous performance improvement

  • Comply with all Pinnacle’s policies, particularly Health & Safety and Equality & Diversity


Personal Qualities :

  • Ability to work quickly and accurately and meet given deadlines

  • Able to use own initiative

  • Ability to work as part of a team as required

  • Self -motivated, flexible, and enthusiastic

  • Eager to learn and contribute to the success of the team

  • Punctual, reliable, and polite

  • Good customer service skills



Skills Required :

  • Some knowledge of Social Housing

  • Some knowledge of ICT systems

  • Good Level of written English

  • Good numeracy skills

  • Good communication and interpersonal skills



Future Prospects :

Good for the right person.


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