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Apprentice Claims Assistant

Rainbow International
Pay: £150.00
Location: Derbyshire Nottingham United Kingdom
Category: Entry Level
Available from: Oct 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03125276
2019-08-09 2019-10-01

Job Description

This is a fantastic opportunity to learn all about handling insurance claims.



Duties will include:




  • You’ll be involved at every step from taking the initial call or picking up the initial email through to creating and sending invoices at the end of the job

  • You’ll speak to insurance claimants and explain the process and book visits so that damage can be assessed and rectified

  • You’ll book technicians and cleaners out, ensuring that bookings are made clearly and added to the company diary system effectively. You’ll transfer job information through to the technicians/cleaners as required

  • You’ll liaise with Head Office to ensure claims are handled effectively and in a professional and timely manner

  • You’ll send emails on behalf of the company to both internal contacts and customers

  • You’ll deal with telephone enquiries and take message where appropriate



This is a Monday to Friday role generally but you will need to be able to offer flexibility towards your role. If a new job is called in 10 minutes before home time, you’ll need to be prepared to stay until the job is dealt with.



Later in your apprenticeship you will also be included in the ‘on call’ facility where calls are transferred to a company mobile. These calls are rare but the company do offer a 24/7 service.



Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.



The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.


Personal Qualities :

  • Ability to remain calm in times of pressure

  • Ability to offer flexibility towards your role



Skills Required :

  • Time management skills

  • Organisational skills

  • Attention to detail

  • Smart professional appearance

  • Self-motivated & reliable

  • Confidence when speaking to new people

  • Genuine interest in the sector



Future Prospects :

Vision Business has strong employer links within the sector and we encourage all our employers to consider further opportunities, this may include progression onto an advanced/higher apprenticeship or full time employment.


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