Job Description
About us
As an Apprentice Warranty Administrator within our Dealership Support Centre you will be assisting the Warranty Controllers handling claims, by being the key contact and relationship coordinator between the dealership network, external dealerships and customers. You will learn and fully understand the Motor Assured policies and procedures in order to manage customer claims, ensuring that all warranty repair orders are compliant, accurate and in-line with the Groups policies and procedures. You will be using the internal warranty platform in your day to day duties, and as part of the role, you will spend time within our dealer network to experience first-hand the role our service departments play in delivering the Group vision "To deliver an outstanding customer motoring experience through honesty and trust" As with all positions within dealerships, Warranty Administrators are expected to uphold the highest ethical standards. Job Duties Legitimacy of Warranty Work: To ensure that any work undertaken meets the Motor Assured requirements and criteria for warranty claims. Document Quality: To ensure that the repair order and all supporting documentation meets the manufacturer's required standards. Warranty Claim Submission: To ensure the accurate and timely submission of claims. Communication & Teamwork: To develop and maintain professional, positive working relationships with all dealerships management and colleagues to assist in the effective administration of warranty.
About the Role
We require our successful candidate to have four GCSE grades A C (new grades 9 4) or equivalent in English, Maths and two other subjects.
About You
By applying for this role you are giving us permission to pass your details onto a third party company. Alternatively, you can apply direct to them ... https://discover/job/102997/84/business-and-administration/northampton/apprentice-warranty-administrator https://discover/job/102997/84/business-and-administration/northampton/apprentice-warranty-administrator
What you can expect