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Apprentice Customer Service Assistant

BESTPLATE LIMITED
Pay: £156.00
Location: Lancashire Lytham St. Annes United Kingdom
Category: Entry Level
Available from: Feb 2020
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03116757
2019-08-05 2020-02-03

Job Description

Duties will include but not be limited to:




  • Being the first point of contact by phone and email for new and existing customers as well as the inhouse sales team 

  • Recognising client’s requirements and providing solutions and advice that best satisfies their needs

  • Dealing with client enquires and complaints efficiently and in a timely manner

  • Entering data accurately onto the internal systems and maintaining databases

  • Providing consistent, coherent and accurate quotations and product specifications

  • Dealing with a variety of suppliers both in the UK and abroad

  • Upholding the company reputation


Personal Qualities :

  • A positive and energetic approach to work and all tasks set

  • Dedication and commitment to drive sales performance

  • Drive, enthusiasm, sense of humour and a “can-do” approach to life

  • Patient and accurate when communicating with customers and suppliers

  • Developing and maintaining good relationships with both customers and suppliers



Skills Required :

  • Excellent communication skills - written and verbal

  • Good customer service skills



Future Prospects :

Potential progression into full-time employment.


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