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Apprentice Hospitality Team Member

Watergate Bay Hotel Limited
Pay: £214.50
Location: Cornwall Newquay United Kingdom
Category: Entry Level
Available from: Sep 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03106887
2019-08-01 2019-09-05

Job Description

Reports to: Assistant Manager/Restaurant Manager



What you will be doing on a weekly basis




  • Provide different service styles of food and drinks within the four different restaurants and bars, ensuring a high standard is maintained at all times to guests that reflects the company’s brand

  • Ensure that the food and beverage is correctly presented and served in accordance with service procedures laid down by each restaurant manager and training manuals

  • Ensure that the restaurant (or station) is fully laid up in accordance with standards and that all linen and tableware is of a high standard

  • Being helpful and courteous towards customers

  • Learning to recognise sales opportunities when they arise and act on them

  • Serve your customers in a friendly, timely, relaxed yet professional and genuine manner

  • Keep a restaurant section clean & tidy, including the floor area

  • Learning how to deal effectively with customer feedback and complaints

  • Learn how to maintain and further the excellence of the Hotel following statutory Food Safety, Licensing Laws and Health & Safety regulations

  • Maintaining an organised, clean and safe work place, not only for yourself but also for those around you

  • Continually building on product knowledge

  • Prepare hot and cold beverages to company standard in each restaurant or bar


Personal Qualities :

  • Flexible attitude to working hours and variable shift patterns

  • Interest and passion for the food industry



Skills Required :

  • Good communication skills

  • Good attention to detail

  • Calm under pressure



Future Prospects :

On successful completion of apprenticeship there may be an opportunity for a full time position.


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