Job Description
The successful candidate will undertake a wide variety of roles during their apprenticeship. Below is a list of duties the apprentice will be responsible for:
- Support work on the new website – eg testing user journeys, organising user testing etc
- Research national initiatives / trending hashtags to help us communicate effectively through our social media channels
- Social listerning for Waverley – check relevant social media accounts for comments to flag to the team
- Add images to our photo library and ensure photo permission forms are also saved.
- Adding news stories to the intranet - the Council’s internal website
- Monitor emails to communications inbox and flag work to relevant officer
- Create basic posters for internal communications
- Contribute to internal communications newsletters
- Possible opportunity to write basic press releases and create basic content for social media (depending on level of literacy)
- Book meetings, take notes and type up actions from meetings
Personal Qualities :
- Friendly, open and honest
- Motivated to help resolve customer’s problems
- Willing to work with a team
- Self-motivated
- Takes pride in work
- Responds to changing needs and circumstances.
- Keen to learn and develop skills
- Friendly and helpful
- Work with other people to achieve shared goals
- Deliver the work asked of you
- Treat everyone with respect
- Reliable
Skills Required :
- Good understanding of Microsoft Office (e.g. Word, Excel, Outlook, PowerPoint)
- Positive attitude when asked to complete tasks
- Good listening skills
- Able to understand others’ points of view
- Able to meet deadlines
- Prompt in responding to inquiries
- Able to accurately record customer’s requests
Future Prospects :
Working for up to 2 years at Waverley will give you an excellent start to your career.
A number of our apprentices over the years have successfully obtained permanent roles here in a variety of different Departments.
At the end of your apprenticeship you will have obtained a nationally recognised qualification and have really good experience in a range of skills to enable you to stand out amongst the crowd.
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