Job Description
Vacancy Description
Salary - £19,500.
Key Objectives:
- Maintain a high profile shop floor presence and a high level of interaction with staff and customers
- Respond quickly and efficiently to any complaints from staff or customers. Feedback any key issues to the General Manager
- To carry out duties of other members of staff if necessary, e.g. cover for breaks, holiday, sickness etc.
- To ensure compliance with the Health and Safety at Work Act, and Places for People Safe Manual
- To be responsible at all times for security of the building and its contents
- To identify and report maintenance requirements for equipment or premises. To liaise with the appropriate staff member and to initiate repairs where necessary
- To ensure the prompt preparation of all activity areas including the safe setting up, dismantling and storage of the equipment
- To ensure a consistently high standard of cleanliness and site presentation including the surrounding outside areas
- To carry out any general administrative duties that may be required
- To assist on Reception if required
- To check and sign for the delivery of goods/completion of services if required
- To ensure any accidents to staff or customers are correctly recorded and appropriate First Aid administered
- To record any serious incidents correctly and notify the appropriate persons immediately
- To assist customers with any inquiries and conduct tours of the Centre if necessary
- To supervise the work of all front-line operational staff, particularly the Lifeguards/Recreation Assistants and Cleaners, offering support and advice along the way
- To be responsible for till floats and adequate charge provision, and if necessary, the cashing up/reconciliatory of the Centres tills
Personal Qualities :
- Passionate about the Leisure and Fitness industry
Skills Required :
- Management skills
Future Prospects :
- Possible progression onto further qualifications and a full time job
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