Job Description
General Administrative Tasks:
To gain experience and become competent in the accessing, processing and analysing data
To gain experience and become competent in coordinating activities and utilising SharePoint, Outlook and other systems to manage these
To gain experience of using Social Media to engage with businesses and communities
To gain experience and become competent in producing Word documents
To gain experience of attending meetings and taking notes
To undertake general office duties as required (i.e. post, stationery ordering, filing, photocopying)
To use other WINDOWS or database applications as required
To receive and screen enquiries from visitors or via telephone calls, provide appropriate advice or redirect as appropriate
Training will be given in the following:
The use of NFRS systems to advertise, access and process data, to engage with businesses and partners and send correspondence to other parties
Producing letters and other associated documents in accordance with NFRS Corporate style
The use of the CFRMIS, Outlook and SharePoint systems to coordinate work with other departments
Carrying out administration in relation to meetings, including room bookings, sending invitations, taking and issuing minutes
Deliver high standards of grammar and attention to detail in all materials produced, and maintain standards relating to equality and accessibility, to reflect positively on the reputation of NFRS with colleagues, businesses, partners and the general public
Maintain confidentiality in all areas of work as required by Service policies and procedures
Any other duties which may reasonably be regarded as within the nature of the duties, responsibility and grade of the post defined
Personal Qualities :
- Hardworking
- Can work to their own initiative
- Organised
- Team Player
- Can prioritise
Skills Required :
- Experience of using Windows applications to produce documents
- Ability to draft basic letters
- Willingness to learn
- Enthusiastic attitude
- Ability to maintain confidentiality
- Understanding of Windows applications, specifically Outlook, Excel and Word
- Understanding of Social Media platforms
GCSE in maths & English Language (A-C 9-4 pass or equivalent)
Future Prospects :
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
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